Do you offer refunds or exchanges?Updated 6 months ago
Yes, we offer a no quibble returns policy!
You may return any items within 30 days for a full refund or replacement, providing that they are unopened and unused and in their original condition.
Our seamless return process operates through Collect+ offering you the convenience of printing the return label, dropping the parcel off at your local Collect+ location (7000 across the UK) with full tracking
To be eligible for a return, your item must be:
- unused and in the same condition that you received it
- it must also be in the original packaging
If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Please note our free returns are only applicable to orders shipped within the UK.