Remove payment methodUpdated a year ago

Note: Removing a payment method from the customer portal is only available for stores on the Recharge Checkout on Shopify. Stores on the Shopify Checkout Integration will need to manage payment methods directly through Shopify. 

To remove an existing payment method: 

1. Log in to your customer portal.
2. Click the Address & payment details tab and select manage payment methods. 
3. Select Remove on the existing payment to delete. Note that payment methods for active subscriptions can't be deleted.
   

If you used PayPal as your payment gateway, you can edit the payment method in your PayPal settings. Otherwise, you need to cancel the subscription and start a new subscription via checkout.